Installing modems overviewTo install the modem hardware on your computer, refer to the manufacturer's documentation. Generally, the following instructions apply:

If you have an internal modem with jumpers, set the jumpers for Plug and Play for Windows XP or, if that option is unavailable, for Windows 95, Windows 98, Windows NT, Windows 2000, or Windows Millennium Edition. See your modem documentation for information about setting the jumpers.
Install an internal modem in an empty slot. Attach an external serial modem to an unused communication port.
If you have an external modem, make sure that it is attached to the computer, plugged into the power source, and turned on before you turn on the computer and start Windows.
Make sure that your modem is properly connected to the phone line and to your computer.
Most modems manufactured now are compatible with Plug and Play and installed automatically after they are connected to the computer. However, older modems and external serial modems may not be detected. If your modem is not installed automatically, use Phone and Modem Options in Control Panel to install it manually. To open Phone and Modem Options, click Start, click Control Panel, and then double-click Phone and Modem Options.

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