CCNA Discovery 4.0: Working at a Small-to-Medium Business or ISP - Chapter 8 Exam Answers (100%) April 2009

1) Identify three techniques used in social engineering. (Choose three.)

fishing
* vishing
* phishing
spamming
* pretexting
junk mailing

2) During a pretexting event, how is a target typically contacted?
by e-mail
* by phone
in person
through another person

3) While surfing the Internet, a user notices a box claiming a prize has been won. The user opens the box unaware that a program is being installed. An intruder now accesses the computer and retrieves personal information. What type of attack occurred?
worm
virus
* Trojan horse
denial of service

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